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FLM (First Level Maintenance)

Our FLM call logging and tracking systems make certain that we deal with the most critical metrics of ATM management.ATMs, Micro-ATMs, POS, Printer Kiosks, Cash Counting Machines, Fake Note Detectors and other such transaction automation products and e-surveillance systems (cameras, sensors, DVRs, etc.) need to be up and always running.

 

First line maintenance, or FLM, is a dedicated top hatch maintenance service that will ensure the optimum productivity of your assets. Aastha provides this service across all makes and models, anywhere in the country.

 

HSK (Housekeeping)

Aastha Security and Cleaning Services provides the best in class housekeeping services through quality staff, products and state of the art machinery. We adhere to the environmental norms on hygiene and sanitation and ensure the guidelines are followed.

 

We Provide:

Pantry Staff

Cleaning Staff

Gardening Staff

Kitchen Staff

Supervisor

 

RNM

Aastha offers RNM services for offices, branches, ATM lobbies and retail outlets spanning the length and breadth of the country.

Aastha has a dedicated team that executes routine maintenance of all real-estate infrastructure. This team carries out minor and major repair works and replacements of electrical accessories, sockets, switches, bulbs, etc. in branches, ATM lobbies as well as off-site kiosks.

E-surveillance systems, alarms and warning systems and biometric equipment are also installed and maintained under post-warranty maintenance contract.

Reporting of any mishaps and conditions of power supplies (UPS) and other electrical appliances such as air conditioners are also part to this team’s scope of work. Though repairs are not covered under this service, the team covers the upkeep of display signage, posters, notices, etc.

Our technicians visit the sites on pre-scheduled dates (or periodicity). During these visits they perform the contracted duties, such as preventive maintenance, cleaning, repairing and/or pest control. They also provide valuable feedback on the condition of the site overall and highlight any specific area (not covered under our contract) that will help the customer improve their service delivery. This value addition ensures that the customers’ assets are maintained to perform optimally.

 

 

 

 

 

Care Taker

The Company has an efficient management structure with well defined escalation matrix to take care of operations, financial management, client relationship, business development, human resource needs and welfare.

 

QRT

Trained and dedicated teams are provided across the country to respond quickly to any emergency or untoward incident at your ATM site.

 

The Quick Response Team is the first to reach the asset location to note and inform you any incident that may occur at your asset location.

 

The QRT strictly adheres to specific TAT for all emergency and reactive calls. The team reaches the site to assess the emergency and assist in completing the documentary formalities that may be required by the concerned authorities.

 

This team also ensures that the shutters of your ATM sites are opened and shut at the scheduled timings to ensure that your customers are not inconvenienced, and you do not lose the valuable revenue generating footfalls.

 

TIS

We offer a comprehensive and trusted service that is delivered by team of professionals experienced in delivering qualitative and time-bound projects, across industries, such as Hospitality, Healthcare, Banking, Education, BPO/KPO, Malls, Retail Stores, Supply Chain (Warehousing) and others.

Aastha brings all these services to you at your convenience – right from initial site survey to handing over upon completion – and handled with speed, efficiency and cost-effectiveness. The Salient Features are:

 

Architectural Construction and Interior Designing

Visual Merchandising (Electrical Display Board / Glow Sign Board)

Electrical Systems

E-Surveillance / Access Control Installation and Maintenance

IT Networking

Fire Fighting System

Vendor Management

 

Installing and commissioning all surveillance and security systems

 

Clearing the work area and readying it for your customers