FLM (First Level Maintenance)
Our FLM call logging and tracking
systems make certain that we deal with the most critical metrics of ATM
management.ATMs, Micro-ATMs, POS, Printer Kiosks, Cash Counting Machines, Fake
Note Detectors and other such transaction automation products and e-surveillance
systems (cameras, sensors, DVRs, etc.) need to be up and always running.
First line maintenance, or FLM, is a
dedicated top hatch maintenance service that will ensure the optimum
productivity of your assets. Aastha provides this service across all makes and
models, anywhere in the country.
HSK (Housekeeping)
Aastha Security and
Cleaning Services provides the best in class housekeeping services through
quality staff, products and state of the art machinery. We adhere to the
environmental norms on hygiene and sanitation and ensure the guidelines are
followed.
We Provide:
Pantry Staff
Cleaning Staff
Gardening Staff
Kitchen Staff
Supervisor
RNM
Aastha offers RNM services for offices, branches, ATM
lobbies and retail outlets spanning the length and breadth of the country.
Aastha has a dedicated team that executes routine maintenance of all
real-estate infrastructure. This team carries out minor and major repair works
and replacements of electrical accessories, sockets, switches, bulbs, etc. in
branches, ATM lobbies as well as off-site kiosks.
E-surveillance systems, alarms and warning systems and biometric equipment
are also installed and maintained under post-warranty maintenance contract.
Reporting of any mishaps and conditions of power supplies (UPS) and other
electrical appliances such as air conditioners are also part to this team’s
scope of work. Though repairs are not covered under this service, the team
covers the upkeep of display signage, posters, notices, etc.
Our technicians visit the sites on pre-scheduled dates (or periodicity).
During these visits they perform the contracted duties, such as preventive
maintenance, cleaning, repairing and/or pest control. They also provide
valuable feedback on the condition of the site overall and highlight any
specific area (not covered under our contract) that will help the customer
improve their service delivery. This value addition ensures that the customers’
assets are maintained to perform optimally.
Care Taker
The Company has an efficient
management structure with well defined escalation matrix to take care of
operations, financial management, client relationship, business development,
human resource needs and welfare.
QRT
Trained and dedicated teams are provided across the
country to respond quickly to any emergency or untoward incident at your ATM
site.
The Quick Response Team
is the first to reach the asset location to note and inform you any incident
that may occur at your asset location.
The QRT strictly adheres
to specific TAT for all emergency and reactive calls. The team reaches the site
to assess the emergency and assist in completing the documentary formalities
that may be required by the concerned authorities.
This team also ensures
that the shutters of your ATM sites are opened and shut at the scheduled
timings to ensure that your customers are not inconvenienced, and you do not
lose the valuable revenue generating footfalls.
TIS
We offer a comprehensive and trusted service that is
delivered by team of professionals experienced in delivering qualitative and
time-bound projects, across industries, such as Hospitality, Healthcare,
Banking, Education, BPO/KPO, Malls, Retail Stores, Supply Chain (Warehousing)
and others.
Aastha brings all these services to you at your convenience – right from
initial site survey to handing over upon completion – and handled with speed,
efficiency and cost-effectiveness. The Salient Features are:
Architectural Construction and Interior Designing
Visual Merchandising (Electrical Display Board / Glow Sign Board)
Electrical Systems
E-Surveillance / Access Control Installation and Maintenance
IT Networking
Fire Fighting System
Vendor Management
Installing and commissioning all surveillance and security systems
Clearing the work area and readying it for your customers